Terms and Conditions

General Terms and Conditions (GTC)

Applicable to all orders placed through the domussol.de online shop.

1. Scope and Provider

(1) These General Terms and Conditions (hereinafter “GTC”) apply to all contracts for the delivery of goods concluded between customers (hereinafter “Customer”) and Domus Sol (hereinafter “Seller”) via the online store domussol.de.

(2) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

2. Conclusion of Contract

(1) The presentation of products in our online store does not constitute a legally binding offer, but an invitation to place an order.

(2) By clicking the order button at checkout (“Place Order” / “Buy Now”), the Customer submits a binding order for the products contained in the shopping cart.

(3) The receipt of the order is confirmed immediately via an automated email. The purchase contract is concluded upon receipt of our order confirmation or dispatch of the goods.

3. Prices and Shipping Costs

(1) All prices stated on product pages are final prices in Euros (EUR) and include statutory Value Added Tax (VAT).

(2) Delivery charges may apply in addition to the stated product prices. Orders with a value of 99.00 € or more qualify for free shipping. Further details can be found under Shipping & Payment.

4. Delivery and Lead Times

(1) Deliveries are made to the shipping address provided by the customer.

(2) Standard delivery time within Germany and the EU is typically 2 to 4 business days following order confirmation and payment receipt.

5. Payment Methods

The following secure payment methods are available in our shop:

• Credit Card (Visa, Mastercard, Maestro)
• PayPal
• Klarna (Pay later / Instant bank transfer)
• Direct Bank Transfer

6. Retention of Title

The delivered goods remain the property of Domus Sol until full payment has been received.

7. Statutory Warranty

Statutory warranty rights under EU and German law apply. The warranty period for consumers is 2 years from receipt of the goods.

8. Right of Withdrawal

Consumers have a statutory 14-day right of withdrawal. Full details are outlined in our Cancellation Policy.

9. Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

10. Final Provisions

The laws of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).